Head of Student Reporting and Data Quality

Are you a proactive, solutions focused leader with exceptional communication, influencing, and facilitation skills with experience of managing student records systems?  

Canterbury Christ Church University is seeking a highly motivated leader to take on the exciting new role of Head of Student Reporting and Data Quality within our Registry Services team.

As part of the Registry Services Senior management team, you will play a vital role in shaping the strategic direction of reporting and data quality across the University. Your expertise and guidance will serve as an authoritative voice on compliance; collaborating closely with key business areas to support and advise on how to get the most out of our student records system data structures to support core processes.

The 2022/23 academic year marks the first full cycle of managing student records within SITS. As the Head of Student Reporting and Data Quality, one of your priorities will be to further embed the management and monitoring of data within SITS into institutional working practises, and to review processes and ways of working to facilitate this.

The candidate briefing document can be found here

The role
With a solutions-focus and commitment to continuous improvement, you will lead a central team of Data Partners and Data Analysts who maintain core infrastructure data, build institutional knowledge and understanding of the SITS Academic Model, advise how core data should be used and ensure that the academic model meets business needs.
Building strong relationships with the leadership team within Registry Services and stakeholders across the organisation will be essential to your success. You will manage the governance of changes to core reference data, ensuring the integrity of mark schemes, progression rules, award rules, fee matrices, course data, module data, assessment patterns, coding structures, and organisational data (e.g., Faculties, Partners). Collaborating with various teams, including the curriculum and records team, assessment team, and fees team, you will share responsibility for maintaining reference data.
As part of your role, you will ensure impact assessments on any changes to the SITS academic model and student infrastructure are conducted in response to changes in the external environment and within the University. Leveraging your expert knowledge of SRS data structures, you will highlight risks, propose mitigations, and influence University-wide decisions to ensure the SITS student and curriculum data model effectively supports evolving business needs.
In addition, you will be committed to regulatory compliance, ensuring that SITS data is accessed and managed in line with GDPR requirements, and that data is held and managed in ways that supports the range of statutory reporting requirements (e.g. HESES, HESA, Data Futures, SLC, ILR), providing expert advice to senior managers, core records users, and the external returns team. 

The ideal candidate will possess substantial experience in managing data within a student records system, particularly in the areas of data quality, reporting, and compliance. Your in-depth knowledge of student records system data structures and core reference tables, as well as their relevance to the applicant and student academic cycles, will be invaluable.
You should have a track record of leading cross-functional and multi-disciplinary teams, successfully setting and achieving goals, enhancing staff capabilities, implementing system or data-related changes, and effectively engaging key stakeholders to identify and mitigate risks.

Our Benefits
At Canterbury Christ Church University, we offer a wide range of discounts and benefits to our staff. You will enjoy a competitive salary, excellent development opportunities and a great working environment with a wide range of benefits ranging from fantastic pension scheme, generous annual leave plus closure days between Christmas and New Year to the use of the University’s facilities including the library and fitness centre, which offers an extensive range of sport and fitness opportunities at affordable prices.
Whilst regular attendance on campus will be required to fulfil the leadership and management aspects of this post, the University can offer flexibility in how hybrid arrangements are agreed with the successful candidate.

For a briefing discussion please contact our retained advisors Sian Gardiner sian.gardiner@universitypeople.co.uk or Charlotte Turedi charlotte.turedi@uiversitypeople.co.uk  of MRG University People.

Applications should consist of a comprehensive CV and a covering letter and should be sent to charlotte.turedi@universitypeople.co.uk

Closing Date for applications is Sunday 20th August.

Selection interviews will take place on Friday 8th September.