Position Title: Department Manager – PMO Operational Excellence
Location: Riyadh, Saudi Arabia
Reporting to: Project Director
General Description of Role and Responsibilities:
- Review and update policies, processes, procedures, quality assurance, continuous improvement, risk management, training, and project monitoring & reporting.
- Develop and ratify the department’s operating structure and processes based on PMM procedures.
- Assess the capabilities of the existing PMO department staff and recommend appropriate roles and responsibilities.
- Prepare a knowledge transfer program, including comprehensive on-the-job learning initiatives.
- Motivate employees to improve performance by fostering a culture of continuous improvement and innovation.
- Ensure consistent application of the Stage Gate Process to projects.
- Establish and maintain a quality management system for the PMO aligned with PMM.
- Oversee the implementation of quality assurance management for each project.
- Analyze data to identify operational trends and opportunities for improvement.
- Coordinate with other departments to ensure successful implementation of initiatives.
- Review bidders’ quality submittals.
- Implement a risk management procedure aligned with the PMM template, including establishing a risk register for identifying risks, their likelihood, mitigation measures, and assignment of responsibilities.
- Ensure the establishment of risk registers for each project by the Construction Management contractor.
- Review project risk registers on a monthly basis.
- Analyze project performance data to identify risks and issues.
- Prepare operational performance reports, including benchmarks against industry standards or best practices.
- Review, validate, and consolidate project monthly dashboards and reports, highlighting concerns.
- Develop a consolidated NWC dashboard in accordance with available PMIS requirements.
- Issue periodic project dashboards, presentations, and reports to internal and external stakeholders.
- Support completion of tasks within the PMIS (e.g., Primavera P6, Oracle Project Module, Oracle Unifier).
- Develop KPIs to measure the performance of projects and clusters.
- Ensure the timely and accurate input of project data into the PMIS.
- Coordinate the performance evaluation of contractors and consultants by cluster management and classify them based on capability and performance.
- Perform other duties as assigned by the line manager or supervisor.
Qualifications, Experience, Knowledge, and Skills:
- Bachelor’s degree in engineering from an accredited university.
- Minimum of 20 years of experience in project management, including setting up and managing a PMO for large-scale projects.
- Thorough knowledge and demonstrated experience in professional project management processes and procedures.
- Working knowledge of engineering, procurement, contracts, construction, and start-up/set-up work processes.
- Involvement in continuous improvement and capacity building/talent development.
- Strong management, supervisory, and personnel administrative skills.
- Excellent verbal and written communication skills.
- International work experience, with a preference for candidates with prior experience in Saudi Arabia.