Residential and Catering Services, Facilities Directorate
Assistant Head of Conference and Events
£43,414 – £51,805 p.a. plus excellent benefits
Can you lead and motivate staff to deliver an excellent service and achieve service goals? Do you have significant senior management and leadership experience gained in a conference / events role? Would you like to lead a team to deliver even higher standards of operational and commercial efficiency?
The University’s Conference & Events Service (MEETinLEEDS https://www.meetinleeds.co.uk/) sell, conferences and events and provide conference management services at the University of Leeds.
The University operates a wide range of venues and facilities that attract day meetings, exhibitions, training events, dinners and much more. We have over 2,000 bedrooms available to accommodate residential conferences. Conference & event sales in 2021/22 will be circa £2 million and that is expected to increase significantly in future years to as much as £4 million as business levels recover.
The Assistant Head of Conference & Events will manage the University’s Conference and Events Sales Team in conjunction with the Head of Conference & Events in the development and execution of the sales, marketing, event coordination and PR strategies to drive conference and event sales and income and to increase the University’s profile within the conference and events market place. The post holder will be responsible for the generation of revenue from the sale of conferences, events and conference management services in order to achieve, if not exceed, revenue targets.
The Service is accredited to the Customer Service Excellence ® and aspires to operate a quality management system (QMS) that will comply with the requirements of ISO9001:2015 for the provision catering and hospitality services.
A successful candidate will have significant conference/event management experience in a similar environment. They will have strong communication and interpersonal skills necessary to build effective working relationships and proven experience of leading / managing a team of managers and staff. Demonstrating a genuine commitment towards continual service improvement, they will possess strong organisational, analytical and problem solving skills and have the ability to work pro-actively, using a high level of initiative.
To deliver excellent customer experience, the Assistant Head of Conference and Events will be required to work very closely and effectively with key leadership team members in the University’s Catering and Hospitality Service and the University’s Residential Service.
The candidate brochure can be viewed at: https://online.flippingbook.com/view/986795682/
For a briefing discussion please contact our retained advisor James Gregory firstname.lastname@example.org / 07966827391) at MRG. Applications should consist of a CV and covering letter and should be submitted to email@example.com.
Closing date for application will be Sunday 25th of September with interviews taking place on Friday 7th October.