Accommodation Office Manager
£36,333 to £43,155 p.a. plus excellent benefits
Do you want to work within one of the UK’s largest and most successful higher education student accommodation services? Do you have experience of managing a large and diverse team? Are you committed to delivering a high level of customer service and are passionate about helping students? Do you have strong organisation and communication skills?
The University of Leeds Residential Service operates, manages and leases circa 9000 student beds and generates an annual income of £50 million. The Service operates a quality management system (QMS) that complies with the requirements of BSI certified ISO9001:2015 for the provision of accommodation to undergraduate and postgraduate students. We are an innovative service with a clear vision to provide some of the country’s best student accommodation.
Residential Services is seeking to appoint an Accommodation Office Manager who will be responsible for overseeing the duties and responsibilities of a 9-person Accommodation Office team and who will be committed to delivering a high level of customer service and leadership in a busy office environment.
We are seeking an individual with demonstrable experience of working in a management/leadership position in a similar customer service environment. You will have good IT skills, with experience of working with CRM systems. To be a success in the role, you will possess strong organisational and problem solving skills and have the ability to work pro-actively, with high-energy and enthusiasm.
The University of Leeds is one of the UK’s leading universities. Ranked amongst the world’s top 100 universities in the QS World rankings, and a member of the Russell Group of leading research universities, the University has an annual turnover of in excess of £750 million, over 39,000 students and 8,700 staff.
The Candidate Brochure can be viewed at: https://online.flippingbook.com/view/134719539/
For a briefing discussion please contact our retained advisor Hannah Searle (email@example.com / 07966 827 413) at MRG. Applications should consist of a CV and covering letter and should be sent to firstname.lastname@example.org.
Closing date for applications is 7th April 2023.
Interviews are scheduled to take place on 26th April 2023.